Is the product available for Prepaid and Postpaid users both?

Yes, the service is available for both Prepaid and Postpaid users.

What is the form of service content?

BUSUU is Your #1 source to learn any language, with amazing features:

How can I access BUSUU App or Web?

There are two ways to access content:

How to Login via App?

At the time of Subscription, user will get one time Login credential via SMS. User will click More Sign-up Options>Login via MSISDN and enter password.

Can I get Free Trial?

All new users get 1 day of free trial. During this period, customers can turn off their subscription plan from the SMS.

Which devices are supported for BUSUU?

BUSUU is available to all users via android, iOS and web.

How to subscribe the service?

Send SMS to 7744

How to unsubscribe the service?

All Users: SMS UNSUB to 7744

What are the charges of the plans for web and app?

All plan are auto recursive. New users are only charged after the end of free trial period.

What are the payment methods?

Jazz Prepaid Balance, Jazz Postpaid Bill

What if the user does not have the balance?

For successful subscription, user needs to have a sufficient balance as per the bundle selected. Content access will temporarily be suspended, until successful renewal.

Does the service have auto-renewal?

Yes, the service will be auto-renewed as per the package plan.

How to report an issue or give feedback?

To share feedback, and seek help email at customer.support@jazzbusuu.com